Optimizing Port and Airport Logistics to Reduce Delays and Costs in Saudi Arabia

The client was a major import-dependent industrial distributor relying on both seaport and airport entry points across Saudi Arabia. Frequent delays, inconsistent clearance times, and high demurrage charges affected operational flow. Leadership required a structured optimization initiative to streamline inbound movement and improve predictability.

We designed a port and airport logistics optimization program covering process mapping, lane evaluation, documentation improvement, broker performance management, and predictive ETA monitoring. The solution introduced standardized procedures and risk controls to minimize delays and cost overruns.

• Mapped end-to-end inbound processes across airports and seaports to identify bottlenecks.
• Assessed customs clearance workflows and documentation accuracy rates.
• Evaluated broker performance metrics and lane-level congestion patterns.
• Introduced predictive ETA tools and cargo visibility dashboards.
• Designed standardized procedures to strengthen coordination across stakeholders.

We recommended diversifying import lanes, implementing pre-clearance documentation routines, and setting performance KPIs with brokers. We also advised adopting real-time cargo visibility platforms and establishing escalation protocols for high-risk shipments. Structured lane reviews helped maintain long-term efficiency.

Lead-time variability decreased by 28%, demurrage charges fell by 34%, and clearance predictability improved across all lanes. Annual savings exceeded SAR 1.9 million, with operational visibility substantially strengthened.