Issues
The client was a mid-sized industrial distributor with multiple warehouses across Saudi Arabia. Inconsistent processes, limited visibility, and outdated warehouse practices created operational challenges. The company required an integrated warehouse management approach to harmonize processes, improve inventory accuracy, and enhance throughput efficiency. Leadership aimed to modernize warehouse operations to support business scale-up.
Solution
We designed an integrated warehousing management solution incorporating standardized SOPs, digital process mapping, layout optimization, and WMS selection guidance. The solution introduced harmonized workflows and operational KPIs across all warehouse sites. The new system enabled unified visibility over stock levels, improved data accuracy, and enhanced productivity through streamlined procedures.
Approach
- Conducted process mapping across all warehouse sites to document gaps and inconsistencies.
- Evaluated physical layouts to identify constraints impacting material flow and storage capacity.
- Designed standardized SOPs for inbound, outbound, replenishment, and cycle counting.
- Recommended WMS features aligned with operational needs and scalability requirements.
- Trained warehouse teams on process adoption and performance measurement frameworks.
Recommendations
We advised implementing standardized process flows, investing in an adaptable WMS, and adopting structured cycle counting routines. Further recommendations included reorganizing warehouse layouts for improved flow efficiency, establishing clear productivity KPIs, and creating a centralized warehouse performance dashboard.
Engagement ROI
Inventory accuracy improved by 28%, picking productivity increased by 22%, and warehouse throughput capacity rose by 35%. The unified management framework strengthened operational consistency and reduced training overheads, supporting the company’s long-term expansion plans.