Issues
The client was a national food distribution company seeking to digitalize logistics operations to improve visibility, reduce manual dependency, and enhance decision-making speed. Their supply chain handled daily multi-temperature deliveries across Saudi Arabia, requiring high operational precision.
Solution
We designed a digital logistics ecosystem integrating real-time fleet monitoring, route optimization tools, digital temperature logging, and centralized logistics dashboards. The solution enabled automated updates, exception alerts, and data-driven planning across all logistics operations.
Approach
- Conducted digital maturity assessment across the logistics function.
- Benchmarked relevant digital tools and platforms supporting fleet and route visibility.
- Designed end-to-end digital infrastructure integrating transport and warehouse data.
- Developed dashboards for real-time operational monitoring and decision support.
- Provided team training for technology adoption and change management.
Recommendations
We advised adopting route optimization software, implementing cold-chain sensors, and establishing a centralized control tower. Additional steps included integrating WMS and TMS data streams and enforcing digital SOPs across all logistics teams.
Engagement ROI
Daily route efficiency improved by 21%, cold-chain failures decreased by 30%, and manual reporting time dropped by 45%. The digital ecosystem increased operational reliability and enhanced customer satisfaction across fresh and frozen product channels.